Avoiding false alarms is a good idea for business owners and managers. By following some simple guidelines, it is possible for business owners and employees to reduce the number of false alarms generated at their facilities.
Tips to avoiding false alarms
- Train employees. Prevent false alarms by training employees to follow proper opening and closing procedures. All employees that might be around the business at either opening or closing hours should be trained in basic false alarm prevention measures. Employees should be aware of what doors to use upon entering and exiting the building and be given any pass codes or arming codes that they might have to use. You should also notify the central monitoring station of any new users that are authorized to give pass codes or disable the alarm system. Your employees should check that all windows and doors are locked before arming the system.
- Keep everyone in the know. Be sure that your central monitoring station is contacted if changes occur with your alarm system. You should notify your central monitoring station of any changes such as new or changed pass codes and authorized employees being added or removed. You should also make certain that your employees are aware of any changes to the arming and passcodes.
Causes of false alarms
- Too much access to facilities. General public, vendors, suppliers and service providers having open access to your facilities. During business hours, the alarm system shouldn’t be activated, except for panic devices. Vendors, especially janitorial services sometimes need to access the facility, after business hours. You should go over the procedures for activating and deactivating the alarm system with the appropriate representatives.
- Improper opening and closing procedures. If employees don’t follow the proper opening or closing procedures, a false alarm can be triggered, which might result in a citation being issued by the responding police department.
- Businesses that have high turnover also experience more false alarms than others due to the difficulty of keeping everyone up to speed on the correct procedures to avoid tripping the alarms.
- Holiday decorations, or any decorations for that matter, can set off your motion sensors. Hanging or moving holiday decorations can trigger the motion sensor if they are placed in an area that is monitored. Decorations being moved by airflow from the vents or fans, along with moving decorations, will trigger the motion sensor if they are too close to the sensor.
- Cats, wildlife, and rodents are notorious for setting off outdoor motion detectors and they should not be in the home or business
Side effects of false alarms
Most localities have fines for repeated false alarms. You should reduce the possibility of false alarms by keeping the authorized alarm users list updated with your monitoring center, along with making sure that your employees are thoroughly trained on opening and closing procedures along with deactivation procedures if an alarm is accidentally triggered. This helps discourage false alarms. False alarms increase the cost of business, and are inconvenient for both the staff of the business and the respondents. Reducing false alarms helps ensure a prompt response to any alarms at your business.